Category Customer Service

Got Voice Mail ??

By: Lydia Ramsey “There’s not anybody who really cares about using voice messaging the way I envisioned it.” According to Gordon Matthews, the inventor of voice mail, he never anticipated that his automated message system would be used to confuse…

Made To Order – 5 Ways To Add Value

By: Janice Hoffmann A recent American Demographics survey concluded that 75 percent of American adults crave more customizable products and services, and 85 percent of 18- to 24-year-olds feel the same way. THE TEST: When you come in contact with…

VEKTRIX INTERNATIONAL